1. Who We Are

This Privacy Policy explains how SubUkTeam (“we”, “us” or “our”) collects, uses, stores and protects your personal data when you visit or use this website and any related services we operate.

Business address: 159 Praed St, Paddington, London W2 1RL, UK

Contact email: Contact@iptv-subscriptionuk.online

2. Personal Data We May Collect

Depending on how you use our website or contact us, we may collect and process the following categories of personal data:

• Your name and contact details, including email address and telephone or WhatsApp details.
• Information you provide when contacting us, requesting support, or making an enquiry.
• Transaction-related information, such as order details and payment status.
• Technical data, such as IP address, browser type, device type, operating system and basic website usage information.
• Any other information you voluntarily submit to us.

3. How We Use Your Personal Data

We use personal data only where reasonably necessary for legitimate business purposes or to provide services requested by you. This may include:

• Providing, operating and improving our website and services.
• Responding to enquiries, requests and support messages.
• Processing orders, payments and service activation.
• Maintaining website security and preventing fraud, misuse or unauthorised access.
• Complying with legal, regulatory and tax obligations.
• Keeping internal records and administering our business.

4. Lawful Bases for Processing

Where UK data protection law applies, we rely on one or more lawful bases to process your personal data, including:

• Contract: where processing is necessary to provide a service requested by you or to take steps before entering into a contract.
• Legitimate interests: where processing is reasonably necessary for website administration, customer support, fraud prevention, service improvement and business operations, provided those interests are not overridden by your rights.
• Legal obligation: where processing is necessary to comply with applicable legal or regulatory requirements.
• Consent: where consent is specifically required by law, including in relation to certain communications or technologies, where applicable.

5. Payments and Financial Information

We do not sell, rent or trade your personal information to third parties.

We will never knowingly share, trade or sell your credit or debit card information to third parties for their own marketing or commercial purposes.

Where payments are processed through third-party providers, payment card details are generally handled directly by those payment providers under their own security and privacy terms.

6. Data Sharing

We may share personal data only where necessary and lawful, including with:

• Website hosting, technical support and IT service providers.
• Payment processors and transaction service providers.
• Professional advisers, auditors, insurers or legal representatives where required.
• Public authorities, regulators, law enforcement agencies or courts where required by law or where necessary to establish, exercise or defend legal claims.

7. International Transfers

Some of our service providers may process personal data outside the United Kingdom. Where we make restricted transfers of personal data, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection law.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including for legal, accounting, tax, fraud prevention, dispute resolution and record-keeping requirements. When personal data is no longer required, we will securely delete or anonymise it where appropriate.

9. Data Security

We implement appropriate technical and organisational security measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, misuse, copying or access. However, no internet transmission or storage system can be guaranteed as completely secure.

10. Your Rights

Subject to applicable law, you may have the right to:

• request access to your personal data;
• request correction of inaccurate or incomplete personal data;
• request erasure of your personal data;
• request restriction of processing;
• object to certain processing activities;
• request transfer of your personal data where applicable;
• withdraw consent where processing is based on consent.

11. External Links

Our website may include links to external websites or services operated by third parties. We do not control those websites and are not responsible for their content, security or privacy practices. You should review the privacy policies of any external websites you visit.

12. Providing Data to Us

You are not obliged to provide personal data to us. However, where certain information is required in order to provide services, process orders, respond to requests or operate parts of the website, failure to provide that information may prevent us from supplying those services or responding fully.

13. Complaints

If you have any concerns about how we handle your personal data, please contact us first and we will try to resolve the matter promptly.

You may also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

14. Contact Us

If you have any questions about this Privacy Policy or about how we use your personal data, please contact:

SubUkTeam

159 Praed St, Paddington, London W2 1RL, UK

Email: Contact@iptv-subscriptionuk.online

By using this website, you acknowledge that you have read and understood this Privacy Policy.